Shipping & Delivery

At Urbnyard, we aim to deliver your favorite styles quickly and safely. Below you’ll find all the information related to our shipping process, timelines, and delivery policies.

Shipping Locations

We currently ship across India. International shipping will be introduced soon — stay tuned!

Order Processing Time

• All orders are processed within 24–48 business hours.
• Orders placed on weekends or public holidays are processed on the next business day.
• You will receive a confirmation message once your order is dispatched.

Estimated Delivery Time

• Metro Cities: 3–5 business days
• Non-Metro Cities: 5–7 business days
• Remote Locations: Up to 9 business days

Delivery timelines may vary depending on courier partner operations and local conditions.

Shipping Charges

• Free Shipping on all prepaid orders above ₹999
• Standard shipping charges may apply for orders below the minimum value
• Cash on Delivery (COD) may include additional charges

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email. You can also track your order anytime using our Track Your Order page.

Delivery Attempts

• Our courier partners will attempt delivery up to 2–3 times.
• If delivery is unsuccessful, the order may be returned to us.
• Please ensure your address and contact details are accurate.

Delayed or Missed Deliveries

While we strive for timely delivery, delays may occur due to:

• Weather conditions
• Public holidays
• Operational issues with courier partners

If your order is delayed beyond the estimated timeframe, feel free to contact our support team.

Need Help?

For any shipping or delivery related queries, please reach out to us at [email protected] or through our Contact Us page.